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I also got to work with quite a few people in the patient services department seeing how they submitted claims to the insurance companies. We would send each order out to the prescribing doctor. Toni ran reports for the patient’s that the doctor’s needed to sign. Robyn does a lot of scheduling for groups such as grief group. Hospice I got to work with Robyn and Toni at hospice and they showed me their daily routines.
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I enjoyed using the program they used to code it was easy to use.
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I really thought the software program they used to code was interesting. I also worked in coding learning inpatient, outpatient, emergency department, and hospice coding. I was shown how they use the barcodes on documents and how they put the medical history number on documents if needed. I worked with Jennifer and Darlene in the scanning department. They also would release documents if patients needed them.
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In Release of Information, Tammy and Tanya showed me how to send referrals for the clinic and filling out the legal documents with the patient. In the hospital, I worked with many people and learned a lot of information. If someone was eligible for Medicaid she would call and help them get set up for Medicaid. I really enjoyed Jill’s position, Patient Assistant Counselor, she would screen patient’s and see if they qualified for the sliding fee offered at the dental center.

With Julie, Managed Care Coordinator, I checked the appointments for a day and made sure the patients coming in for treatment that day were covered for their appointments or that they would self-pay for their appointment. With Jill and Julie, I dealt with insurance and helping people have insurance coverage. I also checked in lab case tickets for Kelly.

I also designed a Word document that listed managers and dental assistants that would be on call with their phone numbers. I logged and organized all of the chairs within the facility. I got to work on a data entry with an excel worksheet. With Kelly Musil, Administrative Secretary, I was shown reports such as how to order supplies for the dental center. I sent out letters for people that missed appointments. I scanned documents in for charts and indexed them as well. I learned the process of switching from Patterson to CDR-DICOM because the two systems are not compatible, so our center is switching the x-rays to folders and then moving them one at a time from that folder to the CDR-DICOM software. The dental center is also in the process of switching programs from Patterson to CDR-DICOM. With referrals we would also send x-rays at times. With referrals I learned how to send them internally and externally. We also worked on dealing with paperwork that the providers would hand us like referrals. Lisa showed me how to check appointments to make sure the correct paperwork is there for the appointments. With Lisa I learned about making sure the right paperwork was in order for patients to attend their appointments whether is was a legal ward of the state or a minor. While at the dental center I have learned a lot from these ladies. While working with the dental center I worked with Lisa Vono, Kelly Musil, Jill Schmidt, and Julie Thomas. I even got to spend a day working with hospice. Ihad chances to work with the hospital, clinic, and dental centers.
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Image-comparison grip-lines arrow-top-right zip arrow-right video minus arrow-back text shop twitter file home quick-order arrow-left youtube search arrow-down check all filter site_references image Slice 1 zoom 🎬 icons / _ icon size / _ download-queueĬhevron-down arrow-right picture pdf podcast exe plus hotline close xxx-1 burger clipboard linked-in ppt Artboard 🎬 icons / _ icon size / _ download-queue_addĬreated by potrace 1.My internship consisted of many areas throughout Marshfield Medical Health Systems in the Rice Lake center (Watson Health Top 100 Hospitals 2019 for small community hospitals).
